I got a promotion today! Now Im "Senior Helpdesk Specialist" Yay me!

Im really looking forward to only helping those of the end users who are approaching or have arrived in their golden years.

It takes a special finesse to handle people born before 1950 who are using computers.

Additionally I want to thank the academy, My friends and coworkers, God and of course my parents....

Nah, actually scratch my parents.